Communications Center (Dispatch)

The Falmouth Communications Center is responsible for providing emergency communications and all related incidental functions for communicating and public safety dispatching services between the public and public safety agencies to include other Town services such as Public Works, Marine/Harbor Master and Animal Control.


The Mission of the Falmouth Communications Center is to provide enhanced quality and effective communication to first responders in a prompt, courteous and professional manner. To provide our citizens and visitors with a reliable, state of the art, emergency communications system handled by well-trained, courteous Telecommunicators.


Assist all citizens and visitors by answering emergency and non-emergency calls for service, dispatching Falmouth Police, Falmouth Fire and Rescue and other Town of Falmouth Departments in addition to providing mutual aid assistance to nearby communities. 

When to call 911

In an emergency, call 911 immediately from any wired or wireless phone. An emergency is any situation that requires immediate assistance from the police, fire department or ambulance. 

Examples include:
  • A fire.
  • A crime, especially if in progress.
  • A car crash, especially if someone is injured.
  • A medical emergency.
  • Has the potential to rapidly evolve into an emergency if no action was taken immediately. 
Important: If you're not sure whether the situation is a true emergency, officials recommend calling 911 and letting the call-taker determine whether you need emergency help.

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