FAQs • Falmouth, MA • CivicEngage

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When will the power be restored?: As soon as possible. The Town has no control over who is restored first. Eversource has control over the power restoration. Any power outages should be reported to Eversource at 1-800-592-2000 option #2. Check the Updated Outage Map.

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Emergency Preparedness

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1. Where is the shelter located?: The shelter is located at Falmouth High School, 874 Gifford Street.

2. How will I know when to evacuate?: Channel 13 FCTV and WQRC 99.9 radio station will announce whether you need to evacuate. If necessary, the Police Department will announce in evacuation areas with a bullhorn. For more information please call 508-495-2517.

3. Can I bring my pet to the shelter?: Yes. Pets are allowed in the shelter but they will be located away from where residents are placed. Owners should bring a crate and food for their pet and will be responsible for feeding and walking their pet. Owners may not stay in the same area as their pet. You can also contact our animal control department at 508-457-2552 for more information on pet care during a storm.

4. If I don't drive, how will I get to the shelter?: Call the Emergency Operations Center at 508-495-2602, which is only open if a shelter is open.

5. What should I bring to the shelter?: You should bring all medications you and any of your accompanying family members are currently taking, a change of warm comfortable clothes and any specialty items you and your family members may need, such as diapers, formula, favorite stuffed animal...

6. Will there be food provided at the shelters?: Yes, unless you have a special diet plan. If you need special food, please plan to bring it with you so that our staff may serve you accordingly. Also remember to bring any medications which you are taking. For more information please call 508-495-2517.

7. I live out of town, how will I know if my elderly parent or friend is being checked on?: Call the Town Hall (508-548-7611) or the Senior Center at (508-540-0196) prior to the storm to have their name and address on a list to be checked on for assistance.

8. When will the power be restored?: As soon as possible. The Town has no control over who is restored first. Eversource has control over the power restoration. Any power outages should be reported to Eversource at 1-800-592-2000 option #2. Check the Updated Outage Map.

9. What should I do prior to the storm to be ready?: Ready.gov is an excellent website to provide you with important information about emergency storms. Visit Ready.gov to get prepared.