FAQs • Falmouth, MA • CivicEngage

Who should I call if a street light has burned out?: Some street lights are privately owned and maintained. To confirm that the light in question is owned by the Town of Falmouth, please call Pine Ridge at (781)-246-5555. Have the nearest address or preferably, the pole number for the light.

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Engineering Division

1. If I give you my address, can you tell me what flood zone my house lies within?: No, our office will not make a determination on flood zones for you. We do have the flood maps in the office for your viewing. You can also visit the FEMA website for more information.

2. Can I obtain a plot plan for my property from your office?: We do not have individual plot plans in our office, but we do have subdivision plans for viewing. The original subdivision plan may include your lot dimensions, but please keep in mind that it will not show your house or other information in the same manner as a plot plan.

3. Where can I get a plot plan?: Plot Plans, also known as Site Plans or Certified Plot Plans, are surveyed plans that show the buildings on your lot. The Building Department has required the filing of certified plot plans for new construction since 1988 and for additions and renovations since 1995. There may be one on file in the building department.
Another source is your mortgage company. Part of the closing requirements usually include the requirement to produce a plot plan. This may be found in your closing papers or with your mortgage company. There is no legal requirement to record or file plot plans. Please note some plot plans for mortgage surveys are "TAPED" surveys and may not be accurate enough for determining lot lines.

4. What about subdivision plans?: Subdivision plans made to create your lot, usually before the house is built. These plans are the same plans that are listed on your deed. This office has some, but not all, on file. The Barnstable County Registry of Deeds maintains the legal file of subdivision plans.

5. Can I use a GIS map?: GIS (Geographic Information System) maps, are computerized maps which are built up in layers. The property lines are from the Assessors' maps (which are for assessing purposes only), and additional details such as roof lines, water features, and driveways come from a variety of sources. GIS maps are accepted by some departments and not by others. The office requesting the plan determines their acceptability.

6. Where can I get Septic System Plans?: The Title 5 plans, showing the proposed septic system, have been required since 1973 and may be on file at the Board of Health Department.

7. I live on a private road, will the Town plow for snow removal?: Yes, the Town plows all roads laid out under subdivision control - provided they meet the criteria for proper width, and any trees bordering the road are trimmed. The Town will not plow private driveways, or right of ways.

8. Who should I call if my road has not been plowed?: Please call the Highway Department at 508-457-2543. This number is also monitored during peak storm hours when Town Hall is closed.

9. Who should I call if a street light has burned out?: Some street lights are privately owned and maintained. To confirm that the light in question is owned by the Town of Falmouth, please call Pine Ridge at (781)-246-5555. Have the nearest address or preferably, the pole number for the light.

10. Who should I call if a catch basin or storm drain is not functioning properly?: Please call the Highway Department at 508-457-2543.